Customer Service Information
Shipping & Delivery
Seasonal Whispers, ltd. Offers shipping via UPS. Please note that UPS will not deliver to P.O. Boxes. The following charges apply to packages shipped in the united states. We ship Overseas and to Canada. Shipping rates are calculated after you have added items to your cart and filled in the shipping address information. We only ship ups worldwide express for all orders outside of the united states. Thank you for choosing Seasonal Whispers for your jewelry needs. We appreciate your business and strive to provide you with the highest quality products and exceptional customer service. Please take a moment to familiarize yourself with our No Refund Policy before making a purchase.
Refund & Exchange Policy
At Seasonal Whispers, we adhere to a firm policy concerning refunds, exchanges, and returns. Once a purchase is completed, it is considered final and non-refundable. However, in our ongoing commitment to ensuring your satisfaction, we have a 10-day exchange policy effective upon the delivery of your item.
Privacy & Security
We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better experience and to facilitate us in fulfillment operations. From time to time, we may send sale information, product updates, etc. Via us mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out via an online form or by contacting us at seasonalwhispers@aol.Com with "Remove" as the subject header.
Seasonal Whispers, itd. Uses non-personally identifiable information, such as your ip address and the pages that you visit on our site, to help diagnose problems with our site and servers, to administer our site, and to improve site-related services and features. Your ip address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage trends. This information aids us in improving the site navigation, design and features.
We also use "Cookies" to store information from the pages you access or visit. This information may be combined with other identifiable personal information. Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information.